Affordable High-Speed Internet for AmericaNews • Analysis • Advocacy
An analysis of 1,200 customer complaints from 2011 through the present shows a pattern of neglect, including de facto copper retirement and failure to fix its copper network.
As of November 2016, 73 percent of Americans have broadband service at home, but 12 percent of Americans can only connect to the Internet by mobile device.
One in three Americans, or 105 million people, lacks broadband at home, and cost is a major reason. The FCC makes clear that access to broadband is essential for economic opportunity and social inclusion.
Speed matters, and consumers want service providers to build out the next generation of high-speed broadband networks.
HUD’s new rules are much-needed and demonstrate how federal agencies can adopt policies to encourage digital equality.