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Consumer Protections and Good Jobs Archives

Sen. Booker, Chairman Wheeler exchange letters on fiber network back-up batteries

Senator Booker and FCC Chairman Wheeler exchanged letters over an important issue concerning the technology transition from copper to fiber networks: back-up batteries. Read More »

CWA Petitions Maryland Public Service Commission to Investigate Verizon Service Quality

The Communications Workers of America (CWA) today filed a letter with the Maryland Public Service Commission calling on the PSC to re-open an investigation into Verizon's quality of service on its copper network, which is the primary network serving much of the state, including Baltimore. Read More »

FCC committee proposes Internet “nutritional labels” to inform consumers

Comparison shopping for Internet service will be easier with standard disclosure forms, recommended by FCC’s Consumer Advisory Committee. Read More »

CWA to FCC: protect good jobs, networks, consumers during IP transition

CWA supports the FCC's proposal to adopt clear criteria to evaluate a telecom carrier’s request to discontinue, reduce, or impair service. Read More »

Consumers, elected officials, union members call on Verizon to stop stalling at NYC Council hearing

Pressure grows on Verizon as NYC Council examines Verizon’s broken promise to build-out high-speed FiOS network. Read More »

CWA, AFL-CIO to FCC: Lifeline program must include broadband services

The joint Reply Comments support the FCC's proposal to update the Lifeline program and offer specific recommendations to promote the affordability of broadband services for low-income families. Read More »

CWA calls for regulators to investigate Verizon’s refusal to invest in landline upkeep

Verizon told the FCC it spends less than one percent of the average phone and DSL customer’s rate on upkeep of the network. Read More »

DC to Verizon: Inform customers about IP transition, maintain copper service

The Washington, DC Public Service Commission took steps to protect DC residents in the IP transition from copper networks to fiber, directing Verizon to inform customers about the specifics of the transition and maintain copper networks for customers who want that service. Read More »

New York Attorney General, consumer groups call for investigation of Verizon, NY telecom industry

In a letter to the NYPSC, Schneiderman explained that reports and public hearings aren't enough. A formal proceeding in front of an administrative judge is required "to fully understand the impact of deregulation on consumers and businesses." Read More »

Elected officials, communities blast Verizon for failing FiOS buildout

In public hearings convened by the New York Public Service Commission across the state, elected officials and community leaders sent a clear message: Verizon is leaving our communities behind. Read More »

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